Neurotech Solutions

Business Solutions

In a fast changing world of consumption of IT services, organizations need strong partners who can help them deploy new services and seamlessly integrate them to existing business process infrastructure.

For customer to realize the true value of their investment, we seek to identify the areas that need realignment by employing an early stage engagement approach with all relevant stakeholders in your organization. This approach ensures that necessary understanding, buy in and our teams secure support and yours to ensure that the final solution protects your investment and delivers well defined business goals.

Neurotech Service Delivery Management

Neurotech services are innovatively offered based on a well-researched service model that focuses on 4 key areas (Customer, Resources, Projects & Programs) and 9 sub-areas; communication, Relationship, identifying problems/providing Solutions, planning, 24X7 support, Technology, implementation, quality & integration. The key areas are interwoven through sub-areas as described below.

Neurotech deployment services

Most IT projects fail to deliver the value to the business often due to a poor implementation resulting in delayed project deliveries, low quality products, cost overruns and can generally lead to lethargy to any future technology investment by the business. Neurotech employs a recognized project management methodology and provides highly qualified specialist who work closely with your business users to ensure that high quality solutions are delivered within time and budget.

Managed Services

Our managed service offering seeks to offload the responsibility and headache of running complex IT infrastructure and is intended to be a strategic method for business to improve operational efficiency while reducing overall service management costs. Neurotech provides a service organization headed by a service delivery manager and supported by a set of key competencies in data centre solutions – including DBAs, systems engineers, network specialist and solutions architect -, and anchored on a strong pillar of compliance to best practice and other governance requirements.

Professional services

Neurotech’s professional services catalogue offers a range of value-based services to support the customer throughout the solution lifecycle. Headed by solution managers, our solution architects and developers help deliver out-of-the-box to bespoke solutions to meet specific requirements of our customers. With extensive industry experience, our professional services team can provides a range of services to support our customers throughout the entire solution lifecycle - from early design phases through to end-of-life management and migration towards next generation technology, platforms and services.

Support services

Many companies feel trapped by the high-cost and inflexible support services of hardware and software OEMs. Companies struggle with cost containment as their maintenance and support contracts approach 80% of the company’s overall IT budget. But there is an alternative. Neurotech is the alternative data center, network and security support provider and can save organizations as much as 25-40% on their overall data center maintenance budgets while improving service levels through more customized support offerings, proven best practices and a commitment to customer satisfaction.